Items must be returned in their original condition, unworn and with all their tags and protective strips intact.
Returns of pierced earrings and/or cosmetic products will not be accepted under any circumstance.
Bikini bottoms and swimsuits must be tried on over underwear and the hygiene strip must be intact when returning otherwise, it will not be accepted.
We accept NOOD underwear solutions and non-pierced jewellery on the condition that they are returned unworn, unused and in the same condition they were received, with their packaging unopened.
When trying on shoes, please stand on a carpeted floor to protect their soles. If shoes are returned with marks or without the outsole’s protective seals, they will not be accepted.
We have made every effort to display the colours of our items as accurately as possible. However, we cannot guarantee that the shade displayed on your computer monitor, tablet or mobile device will be completely accurate.
We reserve the right not to accept a return if the item shows signs of wear, damage or alteration from its original condition.